04-19-2021, 04:47 PM
Since Binance doesn't want to acknowledge this I'm posting here- $12k+ USD stuck in
<!-- SC_OFF --><div class="md"><p>Hi- I know it's a really busy time but I've been trying to get this issue resolved for 4+ months with no luck. Here's my last shot.</p> <p>In early 2017 I created a binance account and bought some ADA/BNB and never really checked it until Jan 2021. I can still log into the binance account because I have my orig logon info, google 2fa set up, and a sms number registered with the account.</p> <p>Apparently after 6months of inactivity the email address I registered with Binance had expired. This was the email I used to get my withdraw pins. Because I can't get withdraw pins, I cannot make withdraws.</p> <p>To set up a new email I need to be verified. Binance will not verify me since I am a US citizen.</p> <p>All I would like to do is get my coins moved from Binance to BinanceUS so I can withdraw them. I have tried to contact both Binance and BinanceUS but neither are able to assist apparently. I was told my coins were "safe" but I literally can't withdraw them.</p> <p>I'm not here to bash binance or to bring them negative attention but I do need help with this and I do not feel like I was getting the required level of support in my emails to resolve this. Is anyone here familiar with the process or able to share their experience? Thank you</p> <p>​</p> <p>​</p> <p>edit--Thank you so much to everyone who is commenting/upvoting for visibility!! I really appreciate the attention people are showing this post. I'll go through the comments and try some of the methods after work. This really is a great community.</p> <p>update- A binance mod commented on my post in /binance and I have since provided them with my username. Awaiting a response. </p> </div><!-- SC_ON --> submitted by <a href="https://www.reddit.com/user/LarryTheLobster710"> /u/LarryTheLobster710 </a> <br/> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/mtz68x/since_binance_doesnt_want_to_acknowledge_this_im/">[link]</a></span> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/mtz68x/since_binance_doesnt_want_to_acknowledge_this_im/">[comments]</a></span>Kind Regards R
<!-- SC_OFF --><div class="md"><p>Hi- I know it's a really busy time but I've been trying to get this issue resolved for 4+ months with no luck. Here's my last shot.</p> <p>In early 2017 I created a binance account and bought some ADA/BNB and never really checked it until Jan 2021. I can still log into the binance account because I have my orig logon info, google 2fa set up, and a sms number registered with the account.</p> <p>Apparently after 6months of inactivity the email address I registered with Binance had expired. This was the email I used to get my withdraw pins. Because I can't get withdraw pins, I cannot make withdraws.</p> <p>To set up a new email I need to be verified. Binance will not verify me since I am a US citizen.</p> <p>All I would like to do is get my coins moved from Binance to BinanceUS so I can withdraw them. I have tried to contact both Binance and BinanceUS but neither are able to assist apparently. I was told my coins were "safe" but I literally can't withdraw them.</p> <p>I'm not here to bash binance or to bring them negative attention but I do need help with this and I do not feel like I was getting the required level of support in my emails to resolve this. Is anyone here familiar with the process or able to share their experience? Thank you</p> <p>​</p> <p>​</p> <p>edit--Thank you so much to everyone who is commenting/upvoting for visibility!! I really appreciate the attention people are showing this post. I'll go through the comments and try some of the methods after work. This really is a great community.</p> <p>update- A binance mod commented on my post in /binance and I have since provided them with my username. Awaiting a response. </p> </div><!-- SC_ON --> submitted by <a href="https://www.reddit.com/user/LarryTheLobster710"> /u/LarryTheLobster710 </a> <br/> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/mtz68x/since_binance_doesnt_want_to_acknowledge_this_im/">[link]</a></span> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/mtz68x/since_binance_doesnt_want_to_acknowledge_this_im/">[comments]</a></span>Kind Regards R