12-27-2022, 02:20 PM
Shortly after contacting MetaMask Support, I received a phishing email about the iss
<!-- SC_OFF --><div class="md"><p>I've been having issues with my MetaMask app (iOS) after reinstalling it - There's no transaction history and my balance shows up as 0 ETH despite it being displayed correctly on my tablet's app and PC's browser extension.</p> <p>I used the live chat feature yesterday to find a fix for this issue but none of their solutions worked so they <a href="https://i.imgur.com/ojZZq8M.png">forwarded my case to their technical team</a> and told me that I would be contacted by them soon via email. Before the chat ended, I received <a href="https://i.imgur.com/9GByI9k.jpeg">this email</a> confirming that my support request had been created.</p> <p>A few hours later, I received another <a href="https://i.imgur.com/E1RwAjO.jpeg">email titled "Fix Balance Bug - MetaMask Technical Team"</a> from a different email address. They were posing as a MM technical team agent, claimed they found a fix to my issue and wanted me to fill out this <a href="https://i.imgur.com/CYTydAU.jpeg">Google Docs form</a> which asked for my email address, MM public address as well as my recovery seed phrase so they could proceed with the fix.</p> <p>Am I right to think that this is really strange? I used a brand new email when signing up to the MetaMask Support site yesterday. How did they know my new email address? How did they know about the issue I was having? This has never happened to me before so I'm a little concerned.</p> </div><!-- SC_ON --> submitted by <a href="https://www.reddit.com/user/peachparty"> /u/peachparty </a> <br/> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/zvsz67/shortly_after_contacting_metamask_support_i/">[link]</a></span> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/zvsz67/shortly_after_contacting_metamask_support_i/">[comments]</a></span>
<!-- SC_OFF --><div class="md"><p>I've been having issues with my MetaMask app (iOS) after reinstalling it - There's no transaction history and my balance shows up as 0 ETH despite it being displayed correctly on my tablet's app and PC's browser extension.</p> <p>I used the live chat feature yesterday to find a fix for this issue but none of their solutions worked so they <a href="https://i.imgur.com/ojZZq8M.png">forwarded my case to their technical team</a> and told me that I would be contacted by them soon via email. Before the chat ended, I received <a href="https://i.imgur.com/9GByI9k.jpeg">this email</a> confirming that my support request had been created.</p> <p>A few hours later, I received another <a href="https://i.imgur.com/E1RwAjO.jpeg">email titled "Fix Balance Bug - MetaMask Technical Team"</a> from a different email address. They were posing as a MM technical team agent, claimed they found a fix to my issue and wanted me to fill out this <a href="https://i.imgur.com/CYTydAU.jpeg">Google Docs form</a> which asked for my email address, MM public address as well as my recovery seed phrase so they could proceed with the fix.</p> <p>Am I right to think that this is really strange? I used a brand new email when signing up to the MetaMask Support site yesterday. How did they know my new email address? How did they know about the issue I was having? This has never happened to me before so I'm a little concerned.</p> </div><!-- SC_ON --> submitted by <a href="https://www.reddit.com/user/peachparty"> /u/peachparty </a> <br/> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/zvsz67/shortly_after_contacting_metamask_support_i/">[link]</a></span> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/zvsz67/shortly_after_contacting_metamask_support_i/">[comments]</a></span>