Are FTX Users Facing a Phishing Attack? Customers Get Suspicious Emails: Report
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Are FTX Users Facing a Phishing Attack? Customers Get Suspicious Emails: Report


<p class="MsoNormal">Several
users of the now-bankrupt crypto exchange FTX could be facing a phishing
attack. According to a report by CoinDesk, suspicious password reset emails are
being sent out to users
from the exchange’s official customer support email, support@ftx.com.</p><blockquote class="twitter-tweet"><p lang="en" dir="ltr">? Several users of bankrupt crypto exchange FTX are being targeted today A potential phishing attack, being sent a "reset password" request from the exchange's official customer support emailThe email was sent by support@ftx.com - the official email address before the… <a href="https://t.co/DOTucjh36b">pic.twitter.com/DOTucjh36b</a></p>— The Roundtable Show (@RoundtableSpace) <a href="https://twitter.com/RoundtableSpace/status/1682040276158939145?ref_src=twsrc%5Etfw">July 20, 2023</a></blockquote><p class="MsoNormal text-align-justify">A Potential Phishing
Attack?</p><p class="MsoNormal text-align-justify">Phishing is
<a href="https://www.financemagnates.com/thought-leadership/phishing-in-crypto-how-to-ensure-top-email-security/" target="_blank" rel="follow">an online campaign</a> through
which users are
sent fake emails, text messages or phone calls, in order to obtain sensitive
information such as passwords and credit card numbers. According to CoinDesk,
the links attached to the
suspicious emails direct users to the bankruptcy claims portal. </p><p class="MsoNormal text-align-justify">Finance Magnates reported that FTX previously <a href="https://www.financemagnates.com/cryptocurrency/ftx-to-launch-claims-portal-for-customers-in-the-coming-weeks/" target="_blank" rel="follow">disclosed
plans</a> to launch a
claims portal,
claims.ftx.com, for customers owed by the exchange before its <a href="https://www.financemagnates.com/cryptocurrency/ftx-the-rise-the-fall-and-the-reaction/" target="_blank" rel="follow">collapse
last November</a> to state their claims. The move
came as a bankruptcy
court in Delaware, United States, <a href="https://storage.courtlistener.com/recap/gov.uscourts.deb.188450/gov.uscourts.deb.188450.1793.0.pdf" target="_blank" rel="follow">ordered
customers of the failed crypto trading platform</a> and its affiliated entities to submit their
‘proofs of claim’ on or before 4 pm EST on September 29, 2023.</p><blockquote class="twitter-tweet"><p lang="en" dir="ltr">The FTX Debtors’ “Customer Bar Date” has been set for September 29, 2023 at 4 PM ET. To streamline the process for customers, the FTX Debtors are finalizing an online claims portal at <a href="https://t.co/DkYi2hDLbI">https://t.co/DkYi2hDLbI</a>. FTX Debtors will announce when the portal is active.</p>— FTX (@FTX_Official) <a href="https://twitter.com/FTX_Official/status/1674154921040441346?ref_src=twsrc%5Etfw">June 28, 2023</a></blockquote><p class="MsoNormal">With the
deadline drawing nearer, it appears these users have
become the target of a phishing campaign. Finance Magnates is yet to receive a
response to its request for comment on the development. Previously, FTX disclosed that it had <a href="https://www.financemagnates.com/cryptocurrency/ftx-bankruptcy-team-releases-second-investigative-report-7b-recovered/" target="_blank" rel="follow">recovered $7 billion</a> out of the $8.7 billion owed to customers.</p><p class="MsoNormal">Earlier in
the month, FTX warned customers to stay on alert for ‘phishing attempt links from
other channels’. The bankrupt firm said such channels “may appear to look like the FTX Debtors’ online claims
portal.”</p><blockquote class="twitter-tweet"><p lang="en" dir="ltr">(3/4) Please be aware of phishing attempt links from other channels, which may appear to look like the FTX Debtors' online claims portal.</p>— FTX (@FTX_Official) <a href="https://twitter.com/FTX_Official/status/1678938252357541888?ref_src=twsrc%5Etfw">July 12, 2023</a></blockquote><p class="MsoNormal">In October,
a month before FTX filed for bankruptcy, the crypto trading platform <a href="https://www.financemagnates.com/cryptocurrency/news/ftx-to-compensate-phishing-victims-with-6-million/" target="_blank" rel="follow">suffered a phishing
attack</a> and subsequently promised to compensate victims with almost $6 million. At the
time, the attackers
gained access to the application
programming interface (API) keys of the victims, <a href="https://www.financemagnates.com/cryptocurrency/ftx-to-launch-claims-portal-for-customers-in-the-coming-weeks/" target="_blank" rel="follow">Finance
Magnates</a> reported.</p><p class="MsoNormal">As of the
fourth quarter of 2022, 2.3% of all phishing attacks were directed at the
cryptocurrency industry, according to <a href="https://www.comparitech.com/blog/vpn-privacy/phishing-statistics-facts/" target="_blank" rel="follow">a recent report</a>. Targets of such attacks include crypto PR businesses, decentralized finance exchanges, and
wallet services, among others.</p><p class="MsoNormal">IBKR adds Taiwan stocks; multi-chart feature on Match-Trader; <a href="https://www.financemagnates.com/forex/news-nuggets-19-july-ibkr-adds-taiwan-stocks-multi-chart-on-match-trader/" target="_blank" rel="follow">read today's news nuggets</a>.</p>

This article was written by Solomon Oladipupo at www.financemagnates.com.


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