04-09-2021, 07:31 AM
Binance.US should not be recommended for alt-coin trade as they have no support and
<!-- SC_OFF --><div class="md"><p>Like many noob crypto investors, I made a chargeback mistake. That means my balance went negative on <a href="https://Binance.US">Binance.US</a>. It was just $100 and I settled quickly within two days by doing a wire transfer. However, they locked my asset which is significantly more than $100. I was hung out dry for about two weeks without any help.</p> <p>In another instance, my friend did a wire transfer, but he forgot to add a unique code in the wire transfer so the money was in limbo and not released by Binance. He is fighting to have it released with no response.</p> <p>Those are all common mistakes people make. I agree I am partially at fault here, but you need swift customer support to fix this. <a href="https://Binance.US">Binance.US</a> fails so badly in this.</p> <p>Big story short. I reached out to a lawyer for counsel and he asked me to reach to <a href="https://Binance.US">Binance.US</a> compliance officer. Last week, I emailed the compliance officer explaining the situation, and the account was unlocked in 2 hours.</p> <p>​</p> <p>Either you are a pro or noob crypto investor, <a href="https://Binance.US">Binance.US</a> is not an ideal place to trade. Even for a small mistake, they are locking up accounts without providing any support. Their ticket system is joke and tickets are being closed without solving them.</p> <p>Maybe one day if they have customer support like Kraken, <a href="https://Binance.US">Binance.US</a> is a good place, but until then I would avoid it.</p> </div><!-- SC_ON --> submitted by <a href="https://www.reddit.com/user/theusdesi"> /u/theusdesi </a> <br/> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/mmr6ao/binanceus_should_not_be_recommended_for_altcoin/">[link]</a></span> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/mmr6ao/binanceus_should_not_be_recommended_for_altcoin/">[comments]</a></span>Kind Regards R
<!-- SC_OFF --><div class="md"><p>Like many noob crypto investors, I made a chargeback mistake. That means my balance went negative on <a href="https://Binance.US">Binance.US</a>. It was just $100 and I settled quickly within two days by doing a wire transfer. However, they locked my asset which is significantly more than $100. I was hung out dry for about two weeks without any help.</p> <p>In another instance, my friend did a wire transfer, but he forgot to add a unique code in the wire transfer so the money was in limbo and not released by Binance. He is fighting to have it released with no response.</p> <p>Those are all common mistakes people make. I agree I am partially at fault here, but you need swift customer support to fix this. <a href="https://Binance.US">Binance.US</a> fails so badly in this.</p> <p>Big story short. I reached out to a lawyer for counsel and he asked me to reach to <a href="https://Binance.US">Binance.US</a> compliance officer. Last week, I emailed the compliance officer explaining the situation, and the account was unlocked in 2 hours.</p> <p>​</p> <p>Either you are a pro or noob crypto investor, <a href="https://Binance.US">Binance.US</a> is not an ideal place to trade. Even for a small mistake, they are locking up accounts without providing any support. Their ticket system is joke and tickets are being closed without solving them.</p> <p>Maybe one day if they have customer support like Kraken, <a href="https://Binance.US">Binance.US</a> is a good place, but until then I would avoid it.</p> </div><!-- SC_ON --> submitted by <a href="https://www.reddit.com/user/theusdesi"> /u/theusdesi </a> <br/> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/mmr6ao/binanceus_should_not_be_recommended_for_altcoin/">[link]</a></span> <span><a href="https://www.reddit.com/r/CryptoCurrency/comments/mmr6ao/binanceus_should_not_be_recommended_for_altcoin/">[comments]</a></span>Kind Regards R