07-21-2020, 03:04 PM
A warning about bitpanda
<!-- SC_OFF --><div class="md"><p>A few days ago I used Bitpanda for the first time. I wanted to "buy the dip", so I used my debit card. I bought some coins and wanted to withdraw it immediately. The transaction stuck at there site. The coins where neither in my wallet at bitpanda nor in the target wallet. I had to conntact there customer service to get a refund of my coins, so I could sent them again.</p> <p>Today, I wanted to do the same. This time the fiat currency was stuck at their end. It was gone from my debit card but not fully prozessed at their end. Again customer service. This is not resolved yet.</p> <p>But wait, there is more: To "buy the dip" I send again some fiat via debit card. This time it worked. I bought my coins. Now, this fuckers turned off the function to send my coins to another wallet. But 10 days ago that wasn't a problem the function was there and somewhat operational.</p> <p>WTF!</p> </div><!-- SC_ON --> Kind Regards R
<!-- SC_OFF --><div class="md"><p>A few days ago I used Bitpanda for the first time. I wanted to "buy the dip", so I used my debit card. I bought some coins and wanted to withdraw it immediately. The transaction stuck at there site. The coins where neither in my wallet at bitpanda nor in the target wallet. I had to conntact there customer service to get a refund of my coins, so I could sent them again.</p> <p>Today, I wanted to do the same. This time the fiat currency was stuck at their end. It was gone from my debit card but not fully prozessed at their end. Again customer service. This is not resolved yet.</p> <p>But wait, there is more: To "buy the dip" I send again some fiat via debit card. This time it worked. I bought my coins. Now, this fuckers turned off the function to send my coins to another wallet. But 10 days ago that wasn't a problem the function was there and somewhat operational.</p> <p>WTF!</p> </div><!-- SC_ON --> Kind Regards R